Frequently Asked Questions

Everything you need to know about your Gorilla Playsets wardrobe.

How do I determine the best fit for my size?

We provide a comprehensive size guide on every product page. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the most accurate fit.

What is your return policy for seasonal collections?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Are your garments ethically sourced?

Yes, Gorilla Playsets is committed to sustainable fashion. We partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.